Privacy Policy

nana music, Inc. (“Our Company”) place importance on private information protection. Our Company will ensure the protection of Members’ private information by complying with the Private Information Protection Law as well as its own privacy policy (“this privacy policy”).Terms not defined by this privacy policy will have the same definition as defined by the Terms of Use for nana.

1. Definition of Private information

In this privacy policy, private information means private information defined in the Private Information Protection Law (Provision 2-1), that is, information related to existing individual that could identify a specific individual by name, date of birth, and other description, etc. (including information that could easily be collated with other information and as a result could identify a specific individual)

2. Utilization Purpose of Collected Private information

Our Company will use collected private information for the following purposes.

  • To provide, manage and operate the Services and to provide information:
  • To create and utilize information that analyzes and processes private information so that individuals cannot be identified ("statistical information") in order to operate and improve our Services and develop new services: and
  • To respond to inquiries from Members and Users.

3. Change in Utilization Purpose of Collected Private information

Our Company may change utilization purpose of collected private information within reasonable scope. Any changes will be notified to Members or open to public.

4. Limitation of Utilization of Collected Private information

Excluding the cases where permitted by the Private Information Protection Law or other laws and ordinances, Our Company will not utilize collected private information beyond the scope of utilization purpose without Members’ permission except following circumstances.

  • In cases where based upon laws and ordinances.
  • In cases where it is necessary to protect a person’s life, body or property, and it is difficult to take permission from the Member.
  • In cases where it is necessary to cooperate with national or local governmental organizations or its representatives to execute certain tasks that are set forth in laws and ordinances, and taking permission from Members could cause a problem for such execution.

5. Collecting Private information

Our Company will collect private information properly, and will not collect them through fraudulent or other unlawful means.

6. Safe Management of Private information

Our Company will properly supervise our own staff members to ensure safe management of private information against potential risks such as loss, destruction, falsification or leaking of private information. In case of outsourcing, Our Company will properly supervise the outsourced company to ensure safe management of private information at such company.

7. Provision of Collected Private information to Third Party

Our Company will not provide any of our Member’s private information to third party without permission of the Member except the cases in which the Private Information Protection Law or other laws or ordinances permit such disclosure; provide, however, that cases specified below are deemed not to constitute provision to third party.

  • In cases where based upon laws and ordinances.
  • In cases where it is necessary to protect a person’s life, body or property, and it is difficult to take permission from the Member.
  • In cases where it is necessary to cooperate with national or local governmental organizations or its representatives to execute certain tasks offset forth in laws and ordinances, and taking permission from Members could cause a problem for such execution.
  • In cases where Our Company utilizes or processes statistical information (including provision to third party).
  • In cases where merger and acquisition or other business succession occurs.
  • In cases where disclosure of certain part of private information to the extent not violating Member’s interest is necessary for Our Company or the third party’s interest.

8. Disclosure of Private information

Our Company will without delay disclose private information when a Member claims for disclosure based upon the Private Information Protection Law after our proper identity verification. However, the foregoing may not apply when Our Company is not obligated to disclose such information under the Private Information Protection Law or other laws or ordinances.

9. Correction of Private information

Our Company will without delay make correction, addition or deletion (“correction, etc.”) of private information when a member claims such correction, etc. based upon the Private Information Protection Law. Correction, etc. of private information will be made after our proper identity verification of the Member and research necessary to the extent required to achieve the utilization purpose. When correction, etc. is made, such Member will be informed. However, the foregoing may not apply when our company is not obliged to make a correction, etc. of private information under the Private Information Protection Law or other laws or ordinances.

10. Suspension of Use of Private Information

Our Company will suspend use of private information when reasonable allegation based upon the Private Information Protection Law is made by a Member claiming that private information is (i) used beyond the scope of published utilization purpose or (ii) obtained through fraudulent or other unlawful means, and Our Company considers such allegation is based upon good reasons. Suspension of use of private information will be made after our proper identity verification of the Member, and such Member will be informed about such suspension. However, the foregoing may not apply when Our Company is not obliged to suspend use of private information under the Private Information Protection Law or other laws or ordinances.

11. Use of Cookie and Other Technologies

Services provided by Our Company may use Cookie or other similar technologies. These technologies are beneficial to monitoring and improvement of our Services. Any Members who want to disable Cookie may do so by changing setting of their web browsers. However, such disablement of Cookie could lead to dysfunction of part of our Services.

12. Contacting Us

Please contact us on privacy@nana-music.com for anything regarding private information such as disclosure requests, opinions, queries, or complaints.

13. Continual Improvement

This privacy policy is subject to change due to continual improvements of the Services.

14. Language

The original of this privacy policy shall be in Japanese, and in case of any discrepancies between the original and its translation, the Japanese version shall govern.

Supplementary Provisions

  • 2012/6/1 Established
  • 2015/5/12 Revised